Do you offer same-day service in Minnetonka?
Yes — same-day service is the standard in Minnetonka, not the exception. Call and we'll give you an honest arrival window, not a four-hour guess that becomes eight.
Are you licensed to work in Minnetonka?
Yes. We hold Minnesota Master Plumber license PM652496, we're insured, and when a job needs a permit we pull it through the City of Minnetonka and meet the inspector ourselves. Permit costs are part of the flat-rate price you approve up front.
Does Minnetonka soften its city water?
No — and the city is upfront about it. The treatment plants remove iron and disinfect, but hardness passes straight through at roughly 18 to 20 grains per gallon. The city itself points residents to home softening, and at those numbers we agree. We test at your tap and size the softener to your actual water.
Our 1960s rambler still has some original plumbing. Is that a problem?
Not automatically — good mid-century copper can outlast us all. The watch-items are the originals around it: shutoff valves seized open, galvanized sections in the earliest homes rusting shut from the inside, and drain lines re-sloped by decades of settling. We'd rather show you what you actually have and plan around it than pitch a whole-house repipe you may never need.
Why does my sewer line back up every year or two?
In Minnetonka that rhythm almost always means tree roots — the oaks and maples that make these lots beautiful are working into the joints of a sixty-year-old clay lateral on a schedule. A camera inspection shows the actual damage, you see the footage too, and then you can weigh routine clearing against a permanent fix with real numbers.
Do you charge extra to come to Minnetonka?
No. No travel surcharge, no service-call games — Minnetonka is home turf for us. You get a free estimate and a flat-rate price before any work starts, same as every city we serve.
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