Water heater repair & replacement in Minneapolis – St. Paul
Free estimates · Most repairs and swaps done the same day
No hot water is an emergency in Minnesota — we treat it like one. You'll get an honest diagnosis, a flat-rate price you approve before we start, and a crew that leaves the utility room cleaner than we found it.
- 5.0 on Google
- MN License PM652496
- Family-owned · 6 years
How it works
What every water heater visit includes
An honest diagnosis
Is it the thermostat, the element, the gas valve — or really the tank? We check the cheap causes first and show you what we find.
A written price you approve
One flat-rate number covering the unit, labor, permit, and haul-away. It doesn't change after you say yes.
Work done to Minnesota code
Permit pulled, inspection handled, venting and expansion tank done right — so it never comes back to bite you at resale.
Haul-away and a clean room
Old unit recycled, floors covered, mess gone. A clean home when we leave is a third of the Loon Promise.
A walkthrough before we go
Temperature settings, maintenance schedule, warranty registration — you'll know exactly what you own and how to make it last.
And if something's not right after we leave? We come back and make it right — no charge, no argument. That's the Loon Promise.
Warning signs
Is your water heater telling you something?
No hot water at all
Usually a failed heating element, thermostat, pilot, or gas valve — not the tank itself. These are the most common calls we get, and most are repaired the same day.
Hot water runs out too fast
Often sediment buildup eating your tank's capacity, a broken dip tube, or a tank that was undersized for your household from day one. We'll tell you which before recommending anything.
Rusty, discolored, or smelly water
A worn-out anode rod lets rust and bacteria take hold. Caught early, a new rod can add years to the tank. If corrosion has reached the tank walls, it's replacement time — we'll show you the difference.
Popping, rumbling, or banging sounds
That's water boiling underneath a layer of sediment — very common with the metro's hard water. A flush can fix it early; long-term, it shortens tank life and raises your gas bill.
Water pooling around the base
Could be a loose fitting, a failed T&P valve, or the tank itself. Fittings and valves are cheap fixes. A leaking tank is not repairable — but you have more replacement options than the big companies let on.
It's more than 10 years old
Nothing may be wrong yet — but at this age, failures stop being repairs and start being floods. Replacing on your schedule beats replacing at 11pm on a Sunday.
Honest options
Repair or replace? Here's how we actually decide
Upfront pricing
You'll know the exact price before we start
"What does a water heater cost?" deserves a straight answer. The honest one: it depends on gas vs. electric, tank size, venting, and what code requires in your city — which is why we quote your house, not an average. Every job starts with a free estimate, you approve a flat-rate price that includes the unit, labor, permit, and haul-away, and the invoice matches the quote. Always.
From our neighbors
5.0 on Google
“Our water heater died on a Friday night and Loon had a new one in by Saturday afternoon. The price they quoted was the price we paid, and they left the utility room cleaner than they found it.”
— Sarah K., Maple Grove
Good to know
Water heater questions, answered straight
How long does a water heater replacement take?
Most standard tank swaps take 2–4 hours on site. If you call in the morning, there's a good chance you'll have hot water again the same day — we keep common 40- and 50-gallon units stocked.
Should I go tank or tankless?
A tank is cheaper up front and simpler to maintain. Tankless costs more to install but delivers endless hot water, lasts roughly twice as long, and saves space. Whether the switch pays off depends on your gas line, venting, and household — we'll give you an honest read on your house, not a script. Financing is available on either, so the right choice doesn't have to wait on the budget.
How long do water heaters last in Minnesota?
Tank units typically last 8–12 years here. Minneapolis–St. Paul hard water shortens that — sediment is the main killer — so pairing a new heater with a water softener genuinely extends its life. Tankless units run 15–20 years with annual maintenance.
Do you haul away the old unit?
Yes — haul-away and responsible recycling of your old water heater are included in every replacement. Part of the Loon Promise: a clean home when we leave.
Do I need a permit to replace a water heater?
In most metro cities, yes — a plumbing permit and inspection are required, and unpermitted work can bite you when you sell the house. We pull the permit and handle the inspection as part of the job.
I have no hot water right now. How fast can you get here?
Call us at (612) 445-6346 — same-day and emergency service is available across the metro, and no-hot-water calls jump the line. Call before noon and we're usually there today.
Request service
Tell us about your water heater
Send the form and we'll call you back — usually within the hour during business hours. In a hurry or standing in water? Skip the form:
(612) 445-6346Same-day & emergency service available.